LPBM
Lerato Pertuel Bonny Mashego
1 reviews | Active since Feb 2015
04 May 2023, 11:48
Useless ******* bank
Private suite consultants are rude and unprofessional, they hang up on clients. Imagine a bank allowing a service provider to change a normal debit order to debit check mandate without me granting authority. ABSA I want my money so I can move my banking portfolio from you, I’m going back to FNB. Stop colluding with service providers to de***** your clients.
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Absa's replyOfficial
04 May 2023, 12:26Dear Lerato Pertuel Bonny Mashego
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply04 May 2023, 12:26
Official
Dear Lerato Pertuel Bonny Mashego
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareNthabiseng Sibande