JAvdM
Jacobus Albertus van der Merwe

1 reviews | Active since Dec 2009

06 Jun 2017, 11:29

Useless bank

<p>Never in my life have i encountered such a useless bank in my entire life.</p> <p> </p> <p>Tried logging into my account and it gave an error.</p> <p> </p> <p>Spoke to someone online, and they came up with excuses that j kust have entered incorrect details. I only have this one account at absa. Been using it about every second day, and today it doesnt log in.</p> <p> </p> <p>They informed me that i have to go to my nearest branch, which is 60km from me. I am so sick and gired of Absa's bull**** attitude. The branch closest to me are just as useless as Absa itself.</p> <p> </p> <p>If i have to go an absa branch today to sort out something that i am not responsible for, it will be my last ever visit to Absa, as i will only be going in to close my account to move it to a much more helpful bank where they actually care about their customers and service.</p>

0
Replies (2)
Absa
Absa's reply06 Jun 2017, 13:27
Official


Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,

JAvdM
Jacobus Albertus van der Merwe's update06 Jun 2017, 13:50
Reviewer Update

Cant wait to hear the excuses you come up with this time