MC
Marius C
1 reviews | Active since Jul 2011
24 May 2021, 18:53
Useless app, useless staff
Need to replace an expired debit card. Tried to use the sluggish app to update new delivery address. After the advertised 7 working days, it did not work. Those responding to complaints on Facebook are just not bothered.
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Absa's replyOfficial
25 May 2021, 09:42Dear Marius, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply25 May 2021, 09:42
Official
Dear Marius, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,