Useless and *********** Absa card division (STAFF)

Absa card division they are useless. I have a MasterCard. I have a letter from Absa dating 26 January 2018 *** stating:(1.) I do not pay account fee ,it is waived indefinitely,(2) the credit facility service fee is waived indefinitely .this was a gesture of goodwill. I have been contacted by a company that absa has used to hand me over for outstanding fees of R327.06 I went to the Absa bank in Ladysmith October 2020. The manageress confirmed that i do not own any fees. I am going to close all my investments and go to a bank that do not have staff that are not trained properly and do not know how to talk over a phone. I will see to it that all my friends follow. I want a public apology from Absa for this deformation as i never owed any one money or outstanding accounts, and the compony that they handed me too.