useless and incompentent

Good day<br> <br> I went in to southdale branch Saturday morning at 8 am, I went to customer service, first lady right in front where the line starts assisted me. I told this lady that I want to change my cellphone number as I cannot do Internet banking and I am not receiving my bank information. like balances my rvn pins to process payments on Internet. the lady took my cellphone number, said it was all done. got home , wanted to do the Internet payments as these payments are important!!! to my surprise I log in - still NO messages saying I have logged in, no rvn pins sent to my cellphone!! how much of an idiot can someone be!! no I phone in to ask for them to change it as I already went in an they already messed my time!!!! no they tell me to go in again. I insist that this matter be solved, absa will rectify this as i already went in and their illiterate staff cannot do their jobs. i do not have time to do absa's work for YOU!!!!! I AM SO DISGUSTED AS THIS IN NOT THE FIRST TIME ABSA SOUTHDALE ****S UP AND EXPECT THE CLIENT TO RUN UP AND DOWN. SOME PEOPLE WORK, ACTUALLY WORK AND CAN ONLY DO BANKING ON WEEKENDS. AND & WHEN A PERSON PHONES COMPLAINTS THE LINE JUST CUTS OFF!!!!