Useless ABSA when travelling

I am very unhappy with Absa. We are travelling to numerous contries. Absa blocked both my cards (debit and credit), even though I have sent them an email to inform them about my travels. I have sent them another email requesting them to unblock my cards, no success! Received an sms to PHONE them... I've only got sms roaming which I stated in my email. The peson who received my email either can't read or understand English, or just don't give a rat's ass for my problem. Had the same problem with Standard bank and they rectified it in 24 hours! Please! Do not use ABSA! They are useless! Standard bank alot better!