RE
Riaan E
1 reviews | Active since Feb 2020
02 Nov 2020, 17:42
Useless absa staff and fica staff
I opened an absa cheque account 3 weeks ago for my pay to be deposited. My account is still locked because of fica and the *********** staff can't give me an answer why. Not even the fica department knows why the account is still locked.
So I can't pay rent because I have not received my pay.
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Absa's replyOfficial
03 Nov 2020, 11:08Dear Riaan Eksteen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Nov 2020, 11:08
Official
Dear Riaan Eksteen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care