Useless ABSA ***** division

Absa has the most useless ***** division of all banks in this country. i have contacted them numerous times explaining my situation, provided them with all the relevant documents from the police and proof of payments yet they keep ignoring my requests. even when asking what is going on with my case Case: C-***8, they ask me to submit details AGAIN of what happened.

When dealing with Masekela Florance the ***** Specialist, she absolutely does NOTHING and also does not return ANY emails even after providing the case number. My best advise to anyone would be to rather stay away from ABSA and use another bank like FNB who actually try and help their clients and doesn't lie about putting the client first.