Useless ABSA don't care about a client at all

I give up on total incompetence. I fell in arrears with my vehicle account, yes it's not good. Taking in consideration that after 3000km the vehicle stood for 1.5 months due to brake failure. This was repaired on my own cost, and the dealership assist after a huge fight, reimbur*****t were done on certain things.

Ok now I've got the funds trying to get my account number to create a beneficiary. Sent a mail, no answer. My previous concern were closed without me having any knowledge what the outcomes were.

How can I pay, tommorow I'll be receiving a call with threads please note that our calls are being recorded etc....I'm 54 years old and never had so much trouble as with ABSA.