USELESS Absa bank

Must be the worst bank in this country, with the worst service agents . My card gets blocked after a sim swop and after spending R160 on airtime listening to a a voice recording a human eventually answers and I'm transferred to 8 departments where the card department just rejects the call it's been a week and NO ONE and I mean NO ONE that works at absa has fixed this. This is insane. They didn't even Rica me at the branch .