SM
Sibulele M
1 reviews | Active since Mar 2019
18 Dec 2019, 06:47
Useless Absa bank
I have had the most terrible experience with ABSA for the past few weeks and it is getting worse. The bank is useless and unprofessional. You have just lost a customer of 11 years.
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Replies (1)
Absa's replyOfficial
18 Dec 2019, 10:15Dear Customer
Thank you for bringing this matter to our attention. Please tell us more what happened and where so that we can correct our failure. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Please tell us more what happened and where so that we can correct our failure. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply18 Dec 2019, 10:15
Official
Dear Customer
Thank you for bringing this matter to our attention. Please tell us more what happened and where so that we can correct our failure. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Please tell us more what happened and where so that we can correct our failure. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd