Useless absa at it again...

Item: Absa
Rating: 1
Author: Danie Müller

Asked them to reverse a payment. Still waiting...

Now the payment I wanted reversed got charged to my account AGAIN! The first ****up isn't even fixed...

I cannot deal with this incompetence any further... Please, are there any good banks in this place?

Helpful (0)

Replies (3)

Absa's replyOfficial

21 Dec 2020, 10:18

Dear Danie Müller Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care

Best regards,

Absa's reply21 Dec 2020, 10:18

Official

Best regards,

Danie Müller's updateReviewer Update

24 Dec 2020, 19:24

I am happy to report that both issues were resolved.

Thank you very much!

Danie Müller's update24 Dec 2020, 19:24

Reviewer Update

I am happy to report that both issues were resolved.

Thank you very much!

Absa's replyOfficial

28 Dec 2020, 08:05

Dear Danie Müller Thank you for your posting.

We are happy to hear that your matters has been resolved.

Kind regards,Rezona Louw Group Customer Care

Best regards,

Absa's reply28 Dec 2020, 08:05

Official

Dear Danie Müller Thank you for your posting.

We are happy to hear that your matters has been resolved.

Kind regards,Rezona Louw Group Customer Care

Best regards,

Useless absa at it again...

About

Community

Businesses

Follow Us