USELESS ABSA ADMINISTRATION

On 1 February ABSA deducted incorrect student loan repayment amounts. I received a message to say the amounts will be rectified. On 3 February, the correct amount was deducted, however, ABSA decided to KEEP the incorrect amount deducted for themselves. On 4 February, after being sent from pillar to post, and provided with incorrect telephone numbers, I was eventually assisted, but guess what? ABSA messed up AGAIN. I checked my bank statement this morning, and to absolutely NO surprise, ASBA decided that they will no refund me for the incorrect amount, as a result their incompetence, AND the correct amount. WOW! What is worse, now I am being penalized in the form of a \fee-unpaid\" charge, and all because ABSA has useless people administering accounts. <br> <br> I cannot say that I am shocked. ABSA has been nothing by terrible ever since I have embarked on my studies and dealt with their student loan departments.<br> <br> In addition, a complaint was lodged with their action line yesterday, to absolutely NO AVAIL. <br> <br> I would not be surprised if nothing comes of my complaint, or my submission on Hello Peter."