Useless!
I have been trying to change my debit date for my personal loan, to the last day of the month. This is due to my new job only paying on the last day of every month. I have phoned in 3 TIMES over the course of 2 months! The one lady went as far as typing on her keyboard, then confirming that the debit date was changed. Today I get a message and the lady on the phone said it had not been changed! I am planning to take my business elsewhere. Thank you.
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Absa's replyOfficial
26 Jun 2018, 07:05Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Jun 2018, 07:05
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,