YE
Yolindi E
1 reviews | Active since Jan 2014
11 Jun 2020, 12:29
Useless
Absolutely shocking! I am a Private Bank client, standing in a queue forever to collect natis documents which I had to phone for to check if they were delivered to the branch. Why can you not deliver it straight to me like all other banks and financial institutions? I am now done with ABSA, moving my account today.
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Absa's replyOfficial
11 Jun 2020, 15:52Dear Yolindi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply11 Jun 2020, 15:52
Official
Dear Yolindi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd