VG
Victoria G

1 reviews | Active since Mar 2015

13 Apr 2015, 07:39

Urgent Attention Needed _ Account Number ***

Good morning,<br> <br> I am hoping you will be able to assist me.<br> <br> I did my shopping at Checkers on Sunday (5/04/2015) and swiped my debit card for payment. The sms of the deduction came through to my phone but Checkers was experiencing problems with ABSA on that day and said that the payment did not go through to them. I then had to swipe my credit card and that payment went through.<br> <br> I still have the following transaction 'hanging' on my ABSA account<br> <br> Authorised Transaction/s and Uncleared Effects<br> <br> <br> 2015-04-05 ZA_GP_HY_Montana SB000301 ZA 1 371.75<br> <br> It has been over a week and nobody has contacted me or has refunded me my money. This is a major problem as I require this money URGENTLY. Please assist a.s.a.p

0
Replies (1)
Absa
Absa's reply13 Apr 2015, 14:02
Official
Hello Victoriagerber,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd