JM
Jacques M
1 reviews | Active since May 2014
12 Jun 2024, 17:28
Urgent assistance needed
Issues obtaining prescription letter I have requested numerous times, I have prescribed accounts with Absa. I want prescriptions letters for my debt review but you are just sending me to whom you sold the debt. They cannot assist me. Please contact me so I can obtain the prescription letters.
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Replies (2)
Absa's replyOfficial
13 Jun 2024, 09:01Dear Jacques Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management
Absa's reply13 Jun 2024, 09:01
Official
Dear Jacques Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management
JM
Jacques M's updateReviewer Update
18 Jun 2024, 12:49Thank you for your assistance Pravesh,issue has been resolved.
JM
Jacques M's update18 Jun 2024, 12:49
Reviewer Update
Thank you for your assistance Pravesh,issue has been resolved.