MD
Mahesh D
1 reviews | Active since Oct 2017
20 Nov 2018, 11:45
Urgent Assistance - Credit Card Division
There were anomalies recorded on our bank statement.
I need someone to contact us with a reference number and to direct us as to whom we can provide a letter with specifics so this can be handled at branch level. This is urgent after 5 months and 3 calls. The branch directed us to the call centre. This is not working.
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Replies (1)Absa's replyOfficial
20 Nov 2018, 15:51Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply20 Nov 2018, 15:51
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
