MD
Mahesh D

1 reviews | Active since Oct 2017

20 Nov 2018, 11:45

Urgent Assistance - Credit Card Division

There were anomalies recorded on our bank statement.

I need someone to contact us with a reference number and to direct us as to whom we can provide a letter with specifics so this can be handled at branch level. This is urgent after 5 months and 3 calls. The branch directed us to the call centre. This is not working.

0
Replies (1)
Absa
Absa's reply20 Nov 2018, 15:51
Official
Dear Client
 
 Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.


Regards                     
Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd