IS
Indresh S
1 reviews | Active since Jul 2009
19 Jul 2015, 13:49
Urgent action needed for Unauthorised Transactions
Hi,<br> <br> Please refer to the following ticket [#ID: 168fd8e5-cvrv-ab2M-BDj6-mOlO6LprFjIe#]<br> <br> Unauthorised transactions were performed against my account on 5th July 2015.<br> <br> I informed Virgin Money about these unauthorised transactions on the 5th of July and also sent an email to the disputes department on the 14th of July. I have not received any reply from the disputes department and these unauthorised transactions now reflect on my credit card statement.<br> <br> These unauthorised transactions need to be reversed and the relevant amount should not be deducted from my bank account (month end).<br> <br> Regards,<br> Indresh
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Absa's replyOfficial
20 Jul 2015, 07:55Hello indresh47,
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
Absa's reply20 Jul 2015, 07:55
Official
Hello indresh47,
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.
We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team.