SK
Sultan K
1 reviews | Active since May 2016
08 Feb 2023, 12:36
Upset ABSA Credit card Client
I am highly upset with Absa Credit card.
I paid up my credit card almost a year ago. Only to find out that my account was handed over to MBD. I have provided MBD on numerous occasions the paid up letter to proof that the account is paid up. MBD has listed my account as in arrears and its affecting my credit profile negatively.
Can someone at ABSA please have this mess sorted out.
Highly upset client
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Absa's replyOfficial
08 Feb 2023, 14:45Dear Sultan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply08 Feb 2023, 14:45
Official
Dear Sultan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayAbsa Bank Group Customer Care