1 reviews | Active since Jul 2012
Upgraded to more expensive cheque account without premission
<p>I was upgraded to a more expensive cheque account without my knowledge.</p> <p> </p> <p>As far as I can tell this new account costs more than a hundred rand extra per month. I see no extra value in this new package, and purely as a matter of principle, I find this practice completely unacceptable, and utterly DEVIOUS.</p> <p> </p> <p><br /> After speaking to staff at the local branch, I was told the only way to reverse this change is to engage with one of the consultants, which will entail waiting at least another hour in a queue. I refuse to waste my time to undo underhanded ABSA actions.</p> <p><br /> I expect ABSA to undo this change and reimburse all extra charges incurred over the relevant period!</p> <p> </p>
