ES
Evelyn S

1 reviews | Active since Mar 2017

23 Mar 2017, 09:10

Updating of details

<p>ABSA does not assist at all. I have been off debt counselling since 1 Dec 2016. For some reason didnt ABSA receive the documentation. I called their debt counselling department 3 times and have been waiting for any kind of feedback for 3 weeks now. I also sent absa customer department an email and they are also to busy to assist a customer. NO FEEDBACK AND NO ASSISTANCE.</p> <p>I will be going over to another bank that is willing to assist a customer.</p>

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Replies (1)
Absa
Absa's reply23 Mar 2017, 12:36
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd