GM
Gladys M
1 reviews | Active since Feb 2025
11 Feb 2025, 08:17
UPDATING MY ACCOUNT
I'm so disappointed with ABSA I have a bond account with them, I wrote to them almost a month ago regarding my account to be updated on the credit bureau still to date is not updated i tried calling been sent from one department to the other their credit bureau department is the worst i don't understand what is so difficult to update my account
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Replies (3)0
Replies (3)
Absa's replyOfficial
11 Feb 2025, 11:09Dear Gladys Mthimunye
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***0.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply11 Feb 2025, 11:09
Official
Dear Gladys Mthimunye
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***0.
Kind regards,
Group Customer Care
Rezona Louw
GM
Gladys M's updateReviewer Update
24 Feb 2025, 15:01Good day
I just went through all reviews regarding ABSA it looks they don't upgrade or like upgrading customer profiles on credit bureau, HWY?
I just went through all reviews regarding ABSA it looks they don't upgrade or like upgrading customer profiles on credit bureau, HWY?
GM
Gladys M's update24 Feb 2025, 15:01
Reviewer Update
Good day
I just went through all reviews regarding ABSA it looks they don't upgrade or like upgrading customer profiles on credit bureau, HWY?
I just went through all reviews regarding ABSA it looks they don't upgrade or like upgrading customer profiles on credit bureau, HWY?
Absa's replyOfficial
24 Feb 2025, 15:23Dear Gladys Mthimunye
Thank you for your posting.
Please refer to the email sent to your email address.
Please refer to the email sent to your email address.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply24 Feb 2025, 15:23
Official
Dear Gladys Mthimunye
Thank you for your posting.
Please refer to the email sent to your email address.
Please refer to the email sent to your email address.
Kind regards,
Group Customer Care
Rezona Louw