iM
itumeleng M

1 reviews | Active since Dec 2014

31 Mar 2021, 22:18

Update my Credit Profile I need to find a job

I paid off my personal loan account via attorney's and my credit card in January 2021 but still nothing has changed on my credit score I have letters from Absa and the attorney to proof I have paid but I still get calls people telling me I need to to pay please clear my name and fix my credit score I can't find a job because of these accounts .

0
Replies (10)
Absa
Absa's reply01 Apr 2021, 10:23
Official
Dear Itumeleng
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . 
 
The reference number to your complaint is C-***3
 
Kind regards,
Rezona Louw 
Group Customer Care
iM
itumeleng M's update06 Apr 2021, 13:24
Reviewer Update
I just received my credit report now the Absa personal loan is still not cleared I don't know what is the problem but honestly it's affecting my life ,I paid it off please clear that debt.
iM
itumeleng M's update06 Apr 2021, 13:25
Reviewer Update
I was promised a telephonic communication on the first and I am still awaiting that call even today
Absa
Absa's reply06 Apr 2021, 17:11
Official
 
Dear Itumeleng
 
Thank you for your posting.

Kindly note that our office is still busy with the investigation on your complaint.

Kind regards,
Rezona Louw 
Group Customer Care 
iM
itumeleng M's update06 Apr 2021, 23:09
Reviewer Update
Just to make it easy for you this is the confirmation sms I got after paying .

Thank you for your payment of R25905.39 dated 2021/01/18 in respect of your ABSA Personal Loan acc ***. Norton Lambrianos Attorneys: Tel: ***. ***

Please sort this out. And kindly send me an email so that I can send proof of payment if there is a problem.
***
Absa
Absa's reply07 Apr 2021, 07:40
Official
 
Dear Itumeleng
 
Thank you for your posting.

Kindly note that our office is still busy with the investigation on your complaint.

Please also refer to our email send to your personal email address.

Kind regards,
Rezona Louw 
Group Customer Care 
iM
itumeleng M's update07 Apr 2021, 07:47
Reviewer Update
Automated replies are annoying someone do something about this account
iM
itumeleng M's update30 Apr 2021, 07:30
Reviewer Update
Good morning

It really brakes my heart getting job opportunities and I am told about my debts that I have paid already and I can not be hired , please clear my name Credit bureau please my life is falling apart Absa please My Credit card and Personal loan are fully paid up please free me my family is suffering.

iM
itumeleng M's update05 May 2021, 14:38
Reviewer Update
Good day can I please atleast get my paid up letter because it doesn't look like I am going to be cleared anytime soon please send it to me *** please
Absa
Absa's reply06 May 2021, 09:25
Official
Dear Itumeleng
 
Thank you for your posting.

Kindly note that our office has requested the paid up letter and will provide you with the letter as soon as same has been received. 

Kind regards,
Rezona Louw 
Group Customer Care