ER
Esethu R
1 reviews | Active since Apr 2018
03 Oct 2019, 04:54
Update Credit Score
Hi
I am shocked that the ********** account that was opened against my name still reflects on my credit score/check.
The case was investigated and "closed" as per the branch managers and ABSA ***** Department, but when I check my credit score, it still reflects as if I have a open credit line, with the bank.
I have the bank letter confirming the *****. I JUST WANT THIS REMOVED FROM MY PROFILE Please can this be corrected.
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Replies (2)
Absa's replyOfficial
03 Oct 2019, 10:08Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply03 Oct 2019, 10:08
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's replyOfficial
03 Oct 2019, 17:06Dear Esethu, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***4. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply03 Oct 2019, 17:06
Official
Dear Esethu, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***4. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,