Unwilling to cancel credit card account

<p>After multiple, unsuccessful, attempts at contacting the ABSA credit card department I eventually went to a branch for assistance. At the branch a consultant called the department and eventually had someone assit me in closing all outstanding budget transactions. The person could however not cancel/close my account and could not find anyone that would be able to asssit me. At that time I was informed that ABSA would contact me for cancellation and that a possitive balance of R26,69 would need to be in my account for the cancellation to take effect. I have as yet not been contacted by any ABSA employee to assist me with this and monthly account fees have continuously been added to the account. It is therefore not possible for me to close the account and prevent unwanted charges. This is both unacceptable and ********* business practice from ABSA.</p>