MC
Melissa C

1 reviews | Active since Jul 2011

06 Jan 2016, 11:40

Unwarranted money coming off my account

I opened a cheque account about 5 years ago, with a rebate option, that if i kept a mimimum amount in my account, then i could have unlimited transactions and swipes for free. A few months ago all of a sudden additional money between R200 and R300 started coming off my account, and when i query it, i get no help. \It's probably because of the transactions you're doing". But why all of a sudden? you can't just change fee structures"

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Replies (1)
Absa
Absa's reply06 Jan 2016, 15:00
Official
Hello c_mel,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd