JE
James E

1 reviews | Active since Jan 2018

31 Jan 2018, 20:08

Unwarranted Account Closure

I am a foreign student. I had to travel out of the country in December which was the same day I received my new study permit. Absa blocked my account after few days. I have since provided them with the FICA documents they requested. For the past 3 days they are yet to do the needful. The money in my account is for rent which is due tomorrow and tuition. I am really displeased with the poor services and exorbitant charges. I have ceased recommending the bank for foreign students in SA.

0
Replies (1)
Absa
Absa's reply01 Feb 2018, 09:59
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd