Unwanted credit limit increase through ABSA

Recently I had an interaction with a call enter consultant regarding a potential credit limit increase that was available. As per many previous such calls I informed the operator that I do not conduct such business over the telephone and much prefer visiting my local bank branch for such affairs. To my absolute disgust I found out today the 11th of February that my credit limit had been increased without my consent (also needing to mention that I had previously instructed the bank not to ever increase my limit automatically) and without ever being informed of such a change via email or sms. Therefore due to this unacceptable behaviour from the bank I request a consultant f they monitor this outlet to contact me immediately otherwise this will be escalated further through other channels. Please pull the relevant recording of that call to my registered telephone number to listen on my response to the increase offered and also my refusal of said offer.

To anyone reading this please think twice about banking with ABSA as this type of behaviour is not only irresponsible but also very ethically questionable.