Unusable Debit Card

I have been unable to use my card at an ATM or point of sales for over a year. I had a savings card that kept being blocked. Went to the bank more than 10 times to have it unblocked and every time I have to stand in one of their legendary queues where they serve one person every 15 minutes ... if you are lucky. Especially the Bluff branch. Then a bright spark decided I need to convert to a cheque account ... well now it tells me incorrect application. Walked into the bank this morning and walked straight out ... one of those queues. So I am forced to transfer my money to another account to draw it. Guess which account I will be closing soon.