SZ
Sithembiso Z

1 reviews | Active since Feb 2013

01 Jul 2016, 20:40

UNUATHORIZED DEBITS AND NO HELP

<p>I notced that KHENSANIMG, GZMARKETING and THE BIG 5 were accessing my account and debiting without my consent. I then went to ABSA Ixopo and requested them to stop these debits. I was disappointed when I was told by the lady at enquiries that these debits could not be stopped nor be traced. The only thing that ABSA could do is to reverse the payments/debits.</p> <p>I am worried about that because it is not free and it means I'll keep paying for these reversals. I trusted that my money was safe with ABSA but today I got very disappointed and want them to tell me if I should look for another bank that will protect my money from these *******. Really who are these people??</p>

0
Replies (2)
Absa
Absa's reply04 Jul 2016, 09:32
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd
Absa
Absa's reply05 Jul 2016, 08:14
Official

Dear Customer

Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd