LG
Luxmanathan G
1 reviews | Active since May 2015
01 Feb 2022, 15:54
Untrustable bank
I have received an email from absa indicating that I would receive my paid up letter immediately. It's gone like 4 days and no response. I even call them and was promised to get it and I am still waiting.
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Absa's replyOfficial
02 Feb 2022, 11:15Dear Govender Ruben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***0. Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Feb 2022, 11:15
Official
Dear Govender Ruben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***0. Kind regards,Rezona Louw Group Customer Care