Unswering cellphone and chatting with friends

On 15 december I went toabsa and Xoliswa Godson was helping me, she looked at me croees eyed and refered me to receptionist. When i went to her again she sat there and just stared at me, i sat and waited for her then she sid \so you are going to just sit her"i was confused but i let it go. on the 17th i went and waited for her for 2 hours"