WB
Willie B
1 reviews | Active since Mar 2020
21 Feb 2023, 15:58
Unsuffician staf and tehcnical problems
What use is a bank when there call center is experience high call volumes and they never answer .What use is Absa chat(Oh dear system is not available please try later )
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Absa's replyOfficial
22 Feb 2023, 11:08 Dear Willie Thank you for bringing this unfortunate incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply22 Feb 2023, 11:08
Official
Dear Willie Thank you for bringing this unfortunate incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care