CH
Callvern H
1 reviews | Active since Sept 2015
04 Sept 2015, 15:23
Unsolicited deduction & poor customer service
On September 2, 2015 I had R2000 disappear from my cheque account with an \RCCS BOS"reference. Querying it at the branch was a nightmare - every person the consultant contacted by phone was unhelpful and she was rude. After nearly 2 hours (and before rudely ushering me out the door)"
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Replies (1)
Absa's replyOfficial
07 Sept 2015, 13:20Hello cenobite,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Sept 2015, 13:20
Official
Hello cenobite,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,