Unsecured Banking. today, tomorrow always ******

On 2018-08-03 about R27 928 was withdrew out of my account without my consent. I lodged a complaint with Absa ***** department with ref no: ASZA-1***0 and also opened a ******** case at SAPS with CAS no:121/08/2018. I was told they would contact me. On 2018-09-11 i received a message "sorry, it appears that you have been a victim of crime" I contacted them again and also went out of my way to get all the evidence and documents they would need and sent it to them. i was notified that a specialist consultant was appointed to investigate my dispute and will get back to me within 30 working days. I am sad to report that I am still waiting for results. After years of being a loyal customer this is how I am treated. In a couple of month I'm going on pension and I will take all my money and invest it in another bank.