************ absa stole my money!!

my account was **********ly debited with a payment to autopage somewhere in 2***, i called absa with the complaint and was dismissed by the consultant. at the time of the activity my card had expired and was not in possession of the card. now i see they took the opportunity to put it up on the credit bureu on top of that ***** money from my savings account. I am so upset because i need my money, i have no problem paying up the credit card but absa needs to deal with the ********** activity on the account and not to expect me to pay up something i did not authorise. I am so tired of absa!!! not so long ago my card was deactivated for no particular reason and i see it has been deactivated again now i must run back each time this card is has been 'misteriously deactivated' i am a single mother and do not have the time and petrol to run around due to absa's *********** staff!