KM
Kwena M
1 reviews | Active since Aug 2019
12 Nov 2025, 13:48
Unsatisfied young professionals customer
As a working professional, you expect fast feedback on matters unfortunately Absa has not provided me with fast feedback. Queries are open for long, the team does not communicate , I have had to constantly follow up with the team . The young professional suite offered is quite disappointing compared to the fast response and assistance from the team.
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Absa's replyOfficial
12 Nov 2025, 17:14Dear Kwena Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe
Absa's reply12 Nov 2025, 17:14
Official
Dear Kwena Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe