unsatisfied ,unhappy,upset foreign nation with the service i got for ABSA Eikstad mall branch.

I am not a happy customer.

went to absa branch in eikstadmall to get my bank account extended because i am a zimbabwean with a work permit that i app**** for and still waiting for ,1 week ago.i am pregnant and had to wait an hour and some other minutes until they gave me chair later to sit whilst they tried to assit me.They could not update my status of my permit because they said they are having an error on their system .I went again the second time they tried again until yesterday one the consultant said I must try another branch.so today I went to the other branch in plein st stellenbosch but I later found out the business rules have changed which I should have been informed on friday last week so i can fix my stuff before monday 23 july 2018.now I am stuck with unpaid bills all because of negligence of that branch.I am disgusted with this service.I hope ABSA this is not how you treat all foreigners because now I am 8 months pregnant,upset .it will be nice to see you guys take some kind of responsibility.With all these changes ABSA you making that are supposed to improve africa i hope this is not the change you intended.Africanicity is not reflected in my case.