BA
BRUNO A

1 reviews | Active since Apr 2026

08 Apr 2026, 09:03

Unsatisfied

Good day .as a client of Absas for nearly 20years Writing as a very unpleased client, the communication I received this morning regarding my home loan with Absa

Thespiso ,female lady was highly unfriendly and un understanding, insisting that I owe Absa money ,which I don't .we have escalated the so called no payment begining march , even though we have proof of payment to Absa they are still harassing me through text email and calls . I am going to post this on other complaint sites because this is highly unfair I need to be treated as a ******** l not paying my bond.

The people within Absa need to communicate better with eachother and allocate the payments the right way.

Very unsatisfied at the moment

0
Replies (1)
Absa
Absa's reply08 Apr 2026, 12:40
Official
Dear Bruno

I have used the email which is different to the one that you have here on Hellopeter, That is the reason why I called you so that I can authenticate you 1st and know that I am talking to the right customer before discussing your issue.

Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd