BA
BRUNO A
1 reviews | Active since Apr 2026
08 Apr 2026, 09:03
Unsatisfied
Good day .as a client of Absas for nearly 20years Writing as a very unpleased client, the communication I received this morning regarding my home loan with Absa
Thespiso ,female lady was highly unfriendly and un understanding, insisting that I owe Absa money ,which I don't .we have escalated the so called no payment begining march , even though we have proof of payment to Absa they are still harassing me through text email and calls . I am going to post this on other complaint sites because this is highly unfair I need to be treated as a ******** l not paying my bond.
The people within Absa need to communicate better with eachother and allocate the payments the right way.
Very unsatisfied at the moment
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Replies (1)Absa's replyOfficial
08 Apr 2026, 12:40Dear Bruno
I have used the email which is different to the one that you have here on Hellopeter, That is the reason why I called you so that I can authenticate you 1st and know that I am talking to the right customer before discussing your issue.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
I have used the email which is different to the one that you have here on Hellopeter, That is the reason why I called you so that I can authenticate you 1st and know that I am talking to the right customer before discussing your issue.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa's reply08 Apr 2026, 12:40
Official
Dear Bruno
I have used the email which is different to the one that you have here on Hellopeter, That is the reason why I called you so that I can authenticate you 1st and know that I am talking to the right customer before discussing your issue.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
I have used the email which is different to the one that you have here on Hellopeter, That is the reason why I called you so that I can authenticate you 1st and know that I am talking to the right customer before discussing your issue.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
