Unsatisfied

Good morning I'm hoping someone from Absa will read this and will finally assist me I ordered an Absa debit card and asked to be delivered at home I've received SMS saying they will call me nearly 3 weeks ago and that was it I've emailed you RE: Re: C-***0 Re: C-***7 Card delivery [ ref:!00D1r01GluM.!500Si0Lsdmg:ref ] ref:!00D1r01GluM.!500Si0M2Aea:ref there is my ref no they say they'll get back to me and when they do it's regarding my credit card I'm waiting for my debit card is no is *** phone number is *** will someone please just say when will I ever be getting it