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LERATI K

1 reviews | Active since Feb 2012

06 Jan 2021, 14:58

Unsatisfactory feedback

Am so disappointed with how Absa treated my request for payment arrangements, i requested my loan installment to be reduced but my request was rejected, the answer was and is not satisfactory at all, I really need assistance

0
Replies (2)
Absa
Absa's reply07 Jan 2021, 11:45
Official
Dear Lerato, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply07 Jan 2021, 11:45
Official
Dear Lerato, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,