Unresponsive
<p>Submitted claim online and received confirmation via email and given Duduzile Silindoku Tshabalala as contact for claim process - 28 April 2017. It is now 22 May with assessors been two weeks ago and even after various emails requesting status update no response or update received as to when damages would be repaired.</p>
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
23 May 2017, 13:55to: ********** />cc: ********** />date: Tue, May 23, 2017 at 10:13 AM
subject: Fwd: Pending Information - Claim No: **********
It is now 14h00 and still no response from either .... who do one contact to get some reaction?
's update23 May 2017, 13:55
Reviewer Update
to: ********** />cc: ********** />date: Tue, May 23, 2017 at 10:13 AM
subject: Fwd: Pending Information - Claim No: **********
It is now 14h00 and still no response from either .... who do one contact to get some reaction?
Absa's replyOfficial
23 May 2017, 16:40Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 May 2017, 16:40
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
23 May 2017, 17:36I gave you the claim number - Claim No: *** ... Kindly email me on *** or contact me on *** or ***
's update23 May 2017, 17:36
Reviewer Update
I gave you the claim number - Claim No: *** ... Kindly email me on *** or contact me on *** or ***