kM
kelvin M
1 reviews | Active since Aug 2013
03 Jan 2026, 13:16
Unresolved stop order
I complained last year already in september about a subscription i cancelled and they were still taking money from my account, even this month they have done same thing. Absa only promised to fix it and I am tired of writing emails and getting generic reply responses whilst my money is being taken from my account monthly.
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Absa's replyOfficial
05 Jan 2026, 09:39Dear Kelvin Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply05 Jan 2026, 09:39
Official
Dear Kelvin Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Best regards,