Unresolved Query

Deposited R1000 at ABSA ATM 29/01/2015 at 16:51:38. The intention was to forward this money to my kids in Mpumalanga. I then did a Cashsend transaction of R950. I entered all the information and immediately after I pushed send upon entering the double PIN, I got a message saying I have Insufficient Funds. I tried a few time to figure out what the problem was but no luck. I visited ABSA the next morning to ask for help and all I got was that it would be investigated. In the meantime my kids are without the ability to meet their needs which would have been made possible through the money.<br> <br> This is extremely upsetting and a major inconvenience. Its not enough for ABSA to claim these are not their ATMs since they collect fees for ATM usage. I need this money desperately. Can I get some assistance please?