Unresolved New Account block

I recently went to ABSA KILLARNEY MALL, opened a transact account and when I tried to deposit money into the account via the ATM the account was blocked. To date NO ONE from ABSA has resolved this. The consultant, B Mtimkulu at the branch told me it can take up to 2 weeks ot resolve and if i am in a hurry i can go open an account at another bank. Is this how ABSA treats it's clients???. I called the customer care and the person agreed to call me back and yet no call back...empty promises. The service at ABSA is absolutely shocking? No one can resolve the issue or explain what the issue is and this is after 6calls to the branch and call centre. When I was at the branch the consultant was busy with my account, and kept getting up to go assist another client, then asked another client to come and sit next to me and said to me she needs to resolve his query quick.....how unprofessional is that. Is this what ABSA trains it's staff to do.....be unprofessional???? If I could give ABSA a negative rating, I would.