UNRESOLVED INVESTIGATION

Last month my mom experienced grave financial loss where R60000 +- was removed from her account... this was all told to her when she went to update her information on her account and asked for a statement. She was later informed that there where 3 people involved in the loss of her finances, names where given and she was asked to open a case for further investigation to proceed. This is ********** as its been a month and counting that we've received any feedback from ABSA as if the case was unheard of, I demand that ABSA gets in touch with my mother and resolves this case as she is low on funds which was unjustifiably taken from her...the onus is on ABSA to replace the money that was taken from her with interest as was told to her and with immediate effect. This has caused my mom tremendous set backs, which is unacceptable. Ensure that my mom gets in contact with the right person who is capable of this matter as we have opened up a case against this.<br> <br> absolutely furious !!!