NM
Nompilo M

1 reviews | Active since Oct 2014

30 Jun 2017, 10:52

Unresolved Complaint

<p>Despite me calling and sending emails to my private banker about an unauthorised debit, my query remains unresolved. Its has taken ABSA about a month to reverse an unauthorised debit, and I am still waiting , 30 days later, for ABSA to tell me who deboted my account. Pathetic service honestly. </p>

0
Replies (2)
Absa
Absa's reply30 Jun 2017, 12:26
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply30 Jun 2017, 12:28
Official

Please advise for what amount was the debit order and the date it was taken

Best regards,