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Tasneem Petrus-Barnes

1 reviews | Active since Oct 2013

13 Jan 2024, 10:03

Unreliable as F*#£

I app**** online on Wednesday and upon enquiring was told to forward statements, which I sent twice! Every time I do online applications, it is a schlep! Really disappointing service!

0
Replies (2)
Absa
Absa's reply15 Jan 2024, 10:52
Official
 Dear Tasneem Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0.  Kind regards, Vanessa Crowe Group Customer Care 

Best regards,

Absa
Absa's reply15 Jan 2024, 12:37
Official
 Dear Tasneem With reference to incident number C-***0. 

I tried calling you several times and sent you an email requesting information.

Kindly advise what application are you referring to. Regards, Vanessa Crowe Group Customer Care 

Best regards,