Unreliable and *************

I app**** and got a loan from absa and boom all hell broke loose, I started receiving messages with different amounts of how much I'm supposed to pay despite the fact that I had approved a debi check with an amount agreed on, went to the branch to query this but was told not to worry but then they went ahead and debited their own amount, I'm so angry and disappointed, I regret doing business with them, so unreliable and *************